LDG COSMETICS

Return Policy

Online Return Policy

You can trust our products. We will gladly accept returns not meeting your expectations. Simply  contact us for a return authorization.  If approved return your purchase with the receipt or original invoice by mail shipping prepaid by you, the customer, to the address provided to you with the return authorization. Purchases made with a credit or debit card will be credited back to the card. If you do not have your receipt we will be happy to provide you with a store credit based on the lowest selling price in the last 30 days to use toward any of your favorite products. We’re sorry, but Product Samples are non-refundable and non-replaceable.

Our Error?
If a mistake was made on our part, or a product was damaged upon receipt we will refund to you the shipping costs for such return as well as the shipping costs of your initial purchase provided the returned item is accompanied by carrier’s invoice, showing the amount you paid for shipping back to us.

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